FREQUENTLY ASKED QUESTIONS


        Who can use the Counseling Center?
        Why use the Counseling Center?
        Who are the professional staff?
        How can they help?
        Is it confidential?
        How much does it cost?

        How do I make an appointment?
        How soon can I be seen?
        What happens in the first session?
        Office Hours/mailing address
        After hours/Emergencies

         

        Who can use the Counseling Center?

        Any student currently and paying the Student Services fee may use the Counseling Center. Faculty and staff are encouraged to use the services for consultation or referral as often as needed. Professional counseling services are for students meeting the above criteria. Faculty and Staff seeking counseling services should contact HR.
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        Why use the Counseling Center?
        Students visit the Counseling Center for a variety of reasons:

        • Concerns about self-esteem, sexuality, ethnic identity, alcohol and drugs, family conflicts or relationship issues
        • Deciding whether engineering and science is the right career direction
        • Improving study skills or overcoming learning problems
        • Coping with a personal crisis, or feelings of anxiety, depression, or grief.

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        Who are the professional staff?

        The staff includes one licensed professional counselor, one licensed clinical social worker and a licensed clinical psychologist.
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        How can they help?

        Many times in life people must face difficult situations. Problems can seem confusing and overwhelming. Sometimes choices appear so limited that every possible outcome feels like more discomfort and unhappiness. An objective professional can often help you during these times. The Counseling Center provides a quiet place where you can discuss your concerns in private with an experienced professional.
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        Is it confidential?

        All communication is held in strict confidence. All identifying information, including the fact that you have visited the Counseling Center, may be released to others only at your written request. Please read our Notice of Privacy Practices (pdf).
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        How much does it cost?

        There is no charge to eligible students. Services are funded by the Student Services fee. In the case of referrals outside the university, most insurance plans, including CSM’s, have mental health benefits.
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        How do I make an appointment?

        You may make an appointment for personal, academic or career counseling by calling 303-273-3377, or in person in the Student Center, Suite 8.
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        How soon can I be seen?

        You can usually be seen for your first session within a few days of the first contact. If you request a particular counselor, you may have a longer wait. In case of emergency, you can be seen with a minimum of delay.
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        What happens in the first session?

        The counselor will obtain background information from you, assess your needs, determine the appropriateness of services at the Counseling Center, schedule further appointments with you, or make a referral to a private mental health provider off campus.
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        Office Hours/mailing address

        Office hours are 8 a.m. to 5 p.m., Monday through Friday, during fall and spring semesters.
        Our mailing address/phone is:
        Counseling Center
        1600 Maple St., Suite 8, Golden, CO 80401
        303-273-3377
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        After hours:
        For emergencies after regular business hours call:
        911 or
        Jefferson Center for Mental Health, 303-425-0300

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